Talking to Strangers

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"Talking to Strangers: What We Should Know about the People We Don't Know" by Malcolm Gladwell is a non-fiction book that explores how humans often misinterpret and misunderstand each other in social situations. Gladwell examines high-profile cases of miscommunication and misjudgment, drawing on research from psychology, sociology, and criminology to understand why these misunderstandings occur and what we can do to better communicate with others.

Some of the most important points covered in the book include:

  • How defaulting to truth, or assuming that people are telling the truth until proven otherwise, can lead to serious consequences
  • The impact of context on our ability to accurately interpret others' behavior
  • How cultural differences can contribute to miscommunication and misunderstandings
  • The role of power dynamics in social interactions
  • The limitations of our ability to read others' emotions and intentions
  • The dangers of relying too heavily on stereotypes and assumptions


  • Pages: 400
  • Author: Malcolm Gladwell
  • Publisher: Little, Brown and Company
  • Format: Paperback
  • Published: September 10, 2019
  • Language: English